Shipping policy
Shipping Policy of Charlotte London
Charlotte London aims to provide all its customers with fast and reliable shipping services. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.
Delivery Times
Charlotte London commits to shipping all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders should arrive within 5-14 business days. Delivery times may vary depending on several factors, including but not limited to weather conditions, high-demand periods, and customs procedures.
Free Shipping
We are proud to offer free shipping for all orders, regardless of the order amount or location. This reflects our commitment to making your shopping experience as pleasant and hassle-free as possible.
Shipping
All orders placed with Charlotte London are shipped directly from our supplier. This method allows us to reduce processing times and ensures that our customers receive their products as quickly as possible. Additionally, it enables us to perform strict quality control on each shipped item.
Order Processing
After placing your order, you will receive a confirmation email. Charlotte London processes and ships orders within 24 to 48 hours. Once your order has been shipped, you will receive an email with tracking information, allowing you to follow your package to its final destination.
Order Tracking
We provide tracking information for all shipped orders. You will receive a tracking number via email once your order has been shipped. With this number, you can monitor the status of your delivery through the carrier’s website.
Questions and Support
For any questions regarding your order or our shipping policy, you can contact our customer service at info@charlotte-london.com. Our dedicated team is ready to assist you and answer any inquiries as quickly as possible.
Limitations and Exceptions
While we do everything possible to meet the estimated delivery times, certain factors beyond our control may cause delays. Charlotte London is not responsible for delays caused by customs, weather conditions, or other unforeseen circumstances. We appreciate your understanding and patience in such cases.
Conclusion
Charlotte London strives to provide an exceptional online shopping experience with fast and reliable delivery. By adhering to our shipping policy, we ensure that each customer receives their products as quickly as possible, while maintaining high satisfaction. For any further information, please contact us at info@charlotte-london.com.